We FIX your
WordPress problems!
We offer both one-time and ongoing WordPress technical support.
- WordPress theme and plugin support
- Error and bug fixing
- WordPress migrations
- Malware cleanup and security protection
Let us take care of everything!
Hosting, maintenance, security, and content updates –
so you can focus on your business.
How it works!
1. Purchase a One-off Task
Log your task or issue via our online service desk or via our live chat and our WordPress experts will help you.
2. Instant response
We will respond to your request within 15 minutes. We may ask if there is any further information we need.
3. Track our progress
You can track the progress of your request via our online service desk system. All requests are handled securely and efficiently.
Simple Pricing,
Powerful Features and Services
One-off Task
$
149
A single fix from our team of devs
- Fix my broken site
- <span data-metadata=""><span data-buffer="">WordPress migration
- <span data-metadata=""><span data-metadata=""><span data-buffer="">Google Search Reviews
- <span data-metadata=""><span data-metadata=""><span data-buffer="">Fix WordPress errors
- <span data-metadata=""><span data-metadata=""><span data-buffer="">Contact forms error
- <span data-metadata=""><span data-metadata=""><span data-buffer="">WooCommerce Checkout issues
Care
$
99
/month per site
PressHQ’s Care plan is ideally suited for static WordPress sites needing proactive maintenance with few reactive updates
- <span data-metadata=""><span data-buffer="">WordPress maintenance
- Website backups
- Website monitoring
- Superfast cloud hosting
- WordPress expert support
- <span data-metadata=""><span data-buffer="">Staging sites
- WordPress security
WordPress security includes:
- Advanced firewall
- Malware scans
- Brute force protection
- Malware removal
Premium
$
199
/month per site
Our top-selling plan is ideal for websites that require regular updates and quick edits. It ensures lightning-fast support delivery to minimize downtime.
- <span data-metadata=""><span data-buffer="">WordPress maintenance
- Website backups
- Website monitoring
- Superfast cloud hosting
- WordPress expert support
- <span data-metadata=""><span data-buffer="">Staging sites
- WordPress security
- WooCommerce support
- Quick edit add-on
Quick edit includes
- Edit existing content
- Fix errors and bugs
- Plugin installation
Ultimate
$
349
/month per site
Experience unparalleled performance with our ultimate WordPress hosting and maintenance plan, featuring enterprise hosting, regular updates, comprehensive maintenance and content updating.
- <span data-metadata=""><span data-buffer="">WordPress maintenance
- Website backups
- Website monitoring
- Superfast cloud hosting
- WordPress expert support
- <span data-metadata=""><span data-buffer="">Staging sites
- WordPress security
- WooCommerce support
- Quick edit add-on
- Multisite support
- Speed optimization
- Content add-on
Content add-on includes
- 4 content updates
- Add new products
- Publish blog posts
- Update existing page layouts
- Add new contact forms
- All prices are displayed exclusive of GST.
Frequently Asked Questions
Our one-off task includes fixing a single WordPress-related issue. Common tasks include:
Restoring a broken website
Fixing theme or plugin errors
Resolving email delivery problems
Debugging white screens or error messages
Speed issues or slow loading pages
If you're unsure, reach out and we’ll confirm if it fits within a one-off task.
Most issues can be fixed within 2 hours - if it's going to take longer we will notify you.
We’ll always let you know upfront. If your issue requires a more in-depth fix or ongoing support, we’ll provide options — including crediting the $149 toward a maintenance plan if you choose to upgrade.
We’ll need:
WordPress admin login
Web hosting or cPanel access (for certain issues)
You’ll receive a secure link after purchase to safely share your credentials with our team.
If we can’t resolve your issue or it falls outside what we offer, we’ll provide a full refund — no questions asked.
The one-off task covers resolving your specific issue. If new issues arise later, you can either purchase another one-off task or upgrade to a care plan for ongoing support.
We may be able to help with an automated method, but we can't do manual uploads.
No notice is needed. Just cancel the renewal before it is due in your My Account area
Yes, unless you cancel them. You can manage the card on file through your My Account login.
Yes. You can switch plans. For example, you could use the unlimited for one billing period and then downgrade to the care plan.
You can also upgrade part way through a billing period for pro rata difference in price. If downgrading, we do not pro-rata credit.
We accept all major credit and debit cards.
Yes. We have a 30-day money-back guarantee. If for whatever reason you are unhappy we will refund you back the amount you have paid.
Yes, you can download a tax invoice from your My Account login.
No all our listed prices are ex GST. GST will added in the checkout and be listed on your tax invoice.
Absolutely. We can offer dedicated Google Cloud and AWS servers. Please get in touch and we can arrange this
We include an 8GB RAM dedicated server, with 4CPUs and 150GB usable space, in a choice of locations. We can optionally increase this - on a choice of specifications.